Shipping and Returns

At Scents of Palestine, we take pride in offering artisan handmade soap and candles inspired by the enchanting scents of Palestine. As a small business, we strive to provide the best possible service to our valued customers. In this page, we would like to provide you with important information about our shipping and return policies.

Shipping

Due to our small business nature, please note that shipping may take one to two weeks. We understand that prompt delivery is important to you, and we do our best to ensure that your order reaches you as soon as possible. We appreciate your patience and understanding in this matter.

Returns

At Scents of Palestine, we want you to be completely satisfied with your purchase. If you receive a damaged item, we kindly ask that you make a return request within three days of delivery. We will be happy to assist you in resolving the issue and providing a replacement or refund, as per our policy.

However, please note that we do not accept returns for items in which you simply did not like the scent. We understand that scent preferences can be subjective, and we encourage you to explore our product descriptions and customer reviews to make an informed decision before making a purchase.

Our commitment is to provide you with high-quality products that capture the timeless allure of Palestine's scents. We believe that our carefully crafted artisan soap and candles will bring joy and relaxation to your daily routine. If you have any questions or concerns about our shipping or return policies, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Scents of Palestine. We appreciate your support and look forward to serving you with our exquisite products.